
Expand Your Offerings. Extend Furniture Life. Elevate Customer Experience.
The GatherCraft Cushion Program empowers your business to provide customers with custom replacement cushions designed specifically for GatherCraft collections. This program allows you to add a high-margin service while helping your clients refresh, upgrade, and protect their outdoor investments.
HOW IT WORKS
We’ve created a streamlined, dealer-friendly process for cushion replacement programs that add value to your customer relationships and drive repeat business:
Step 1: Identify the Collection
Verify which GatherCraft collection your client owns (Halston, Geneva, Castle Rock, Basket Chair, etc.). Not sure? Have them send a photo, and we will handle the identification for you.
Step 2: Choose Cushion Tier
Select from three program tiers—SPF30, SPF50, or Premium Sunbrella®—to meet your clients' durability and budget needs.
Step 3: Select Fabric Colors
Offer clients a curated palette of weather-resistant fabrics to match or enhance their outdoor aesthetic.
Step 4: Submit Orders Easily
Place bulk or individual orders through your dealer portal or by emailing your rep. We handle order confirmations, lead times, and delivery details transparently.
Step 5: Deliver a Seamless Upgrade
Cushions arrive ready for installation, allowing your team or your clients to refresh their spaces with zero hassle and zero tools.
BENEFITS
Increase Revenue Per Sale
Offer premium upgrades and replacement services, turning existing furniture owners into repeat customers.
Reduce Waste & Enhance Sustainability
Support eco-conscious clients by extending the lifespan of outdoor furniture while reducing landfill waste.
Dealer & Designer Support
We provide swatches, product training, and marketing assets to help your sales team confidently offer replacements.
Reliable Lead Times & Quality
All cushions are made-to-order in the USA using performance outdoor fabrics with 3-5 year warranties, ensuring your clients receive a product you can stand behind.
Differentiate Your Store
By offering a replacement program, you add value and service depth that differentiates your dealership or design service from standard outdoor retailers.
Product Details
We offer three cushion tiers to meet varying durability and aesthetic needs:
SPF30 Standard Cushions
3-Year Fabric Warranty
Matches most original GatherCraft cushions in color and comfort
Ideal for cost-effective replacements and seasonal applications
Made in the USA
SPF50 Enhanced Cushions
5-Year Fabric Warranty
Thicker fill and performance-grade SPF50 fabric
Expanded color customization
Ideal for high-traffic rentals, multi-family, and everyday residential use
Made in the USA
Premium Sunbrella® Cushions
5-Year Sunbrella® Fabric Warranty
Premium fade-resistant, mildew-resistant, and easy-clean Sunbrella® fabrics
Wide selection of designer colors and textures
Ideal for hospitality, luxury residential, and design-driven clients
Made in the USA
Compatible Collections Include:
Halston, Geneva, Castle Rock, Macan, and our signature Hanging Basket Chairs. If your client is unsure of their collection, our team will assist with photo-based verification.
Lead Times
All cushions are crafted to order, ensuring precise fit and exceptional quality for every client:
SPF30 Standard Cushions
4–8 weeks (delivery or LA-area pickup)
SPF50 Enhanced Cushions
4–8 weeks (delivery or LA-area pickup)
Premium Sunbrella® Cushions
4–8 weeks (delivery or LA-area pickup)
Ready to Expand Your Offerings?
Contact your GatherCraft representative today to get started with the Cushion Replacement Program for your business.
Have a client needing verification? Send us a photo of their furniture, and we will identify it for you.
Offer your customers an elevated, sustainable way to refresh their outdoor spaces—partner with GatherCraft’s Cushion Program to grow your business with confidence.