The GatherCraft Special Order Cushion Program

Offer your customers premium, made-to-order replacement cushions with no inventory risk—backed by fast turnaround times, curated designs, and trusted manufacturing you can count on. This program allows you to add a high-margin service while helping your clients refresh, upgrade, and protect their outdoor investments.

HOW IT WORKS

We’ve created a streamlined, dealer-friendly cushion replacement program that builds customer loyalty and drives repeat sales—without the inventory headaches.

  • Step 1: Identify the Collection

Confirm which GatherCraft collection your customer owns (Halston, Geneva, Castle Rock, Basket Chair, etc.). Not sure? Just have them send a photo—we’ll handle the identification for you.

  • Step 2: Choose Cushion Tier

Offer three curated tiers—SPF30, SPF50, and Premium Sunbrella®—to fit every style, budget, and durability need.

  • Step 3: Select Fabric Colors

Your swatchbooks include a weather-resistant, bleach-cleanable palette. Each option is machine-washable, skin-replaceable, and built for real outdoor living.

  • Step 4: Submit Orders Your Way

No minimums. Place bulk or one-off orders through your dealer portal or by emailing your rep. Ship direct to your store or your customer.

  • Step 5: Deliver a Seamless Upgrade

Cushions arrive ready to install—no tools, no stress. Whether it’s an upsell on a new set or a post-sale replacement years later, you’ve just earned repeat business.

Want to co-brand or need more marketing support? We’re happy to help. Not a GatherCraft set? Send us photos and measurements for custom orders.

Call your GatherCraft rep to get started or place your first order.

BENEFITS

  • Increase Revenue Per Sale

Offer premium upgrades and replacement services, turning existing furniture owners into repeat customers.

  • Reduce Waste & Enhance Sustainability

Support eco-conscious clients by extending the lifespan of outdoor furniture while reducing landfill waste.

  • Dealer & Designer Support

We provide swatches, product training, and marketing assets to help your sales team confidently offer replacements.

  • Reliable Lead Times & Quality

All cushions are made-to-order in the USA using performance outdoor fabrics with 3-5 year warranties, ensuring your clients receive a product you can stand behind.

  • Differentiate Your Store

By offering a replacement program, you add value and service depth that differentiates your dealership or design service from standard outdoor retailers.

Product Details

We offer three cushion tiers to meet varying durability and aesthetic needs:

SPF30 Standard Cushions - Solution-dyed Polyster

  • 3-Year Fabric Warranty

  • Matches most original GatherCraft cushions in color and comfort

  • Ideal for cost-effective replacements and seasonal applications

  • Made in the USA

SPF50 Enhanced Cushions - Solution-dyed Acryllic

  • 5-Year Fabric Warranty

  • Thicker fill and performance-grade SPF50 fabric

  • Expanded color customization

  • Ideal for high-traffic rentals, multi-family, and everyday residential use

  • Made in the USA

Premium Sunbrella® Cushions

  • 5-Year Sunbrella® Fabric Warranty

  • Premium fade-resistant, mildew-resistant, and easy-clean Sunbrella® fabrics

  • Wide selection of designer colors and textures

  • Ideal for hospitality, luxury residential, and design-driven clients

  • Made in the USA

Compatible Collections Include:

Halston, Geneva, Castle Rock, Macan, and our signature Hanging Basket Chairs. If your client is unsure of their collection, our team will assist with photo-based verification.

Lead Times

We craft every cushion to order—right here in the USA—to ensure the perfect fit and long-lasting quality.

  • Standard Delivery: 4–6 weeks from order confirmation

  • Local Pickup Option: Will Call available in the Los Angeles area

No delays, no guesswork—just dependable turnaround your customers can trust.

Ready to Expand Your Offerings?

Partner with GatherCraft’s Cushion Replacement Program to offer your customers a premium, sustainable way to refresh their outdoor spaces—while driving new revenue for your business.

  • Getting Started Is Easy: Contact your GatherCraft rep today to enroll.

  • Need Help Identifying Furniture? Just send us a photo—we’ll handle it.

  • Grow With Confidence: No inventory risk, fast lead times, and trusted U.S.-made quality.